FAQ

What is the recommended age for the 60 pieces puzzle?

There is no particular age for solving 60 pieces puzzle. As each child is unique, they reach the stage at different time points of their age. It depends on many factors like how often the child is involved in solving the jigsaw puzzles, the complexity of the puzzle with respect to the picture details, colours, shape and size of the puzzle piece and completed puzzle size.

It has been observed that usually, a child at 5 years of age is able to solve a 60 pieces puzzle. But some children may do it even at 4.5 years. There is no unique answer to it! Important point – The puzzle should be interesting and challenging yet doable for the child.

There should be step-by-step progression in the complexity of a puzzle design – be it size, shape, number of pieces, and relevant subjects. We believe in it and strive for it.

When and how will my order be shipped and delivered?

We will ship twice a week (Monday and Thursday) with trusted and experienced logistic partners. The maximum delivery time is 7 working days, depending upon the delivery address.

What will happen if my parcel is damaged?

We will ensure that the puzzle is packaged with the necessary layers of packaging. An unfortunate situation, if the parcel is damaged in transit, be assured we will replace it/refund it.

Please send us the photographs of the damaged parcel within 1 day of receiving it. The parcel should be unused. Please write to us at vividpuzzles@gmail.com with the subject line as “request for return due to transit damage”.

How should I proceed with payments?

Payments have become easier with UPI. Once you place the order by adding the shipping address details, make sure to complete your order by choosing UPI options of your choice.